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Privacy Policy

The UK Structured Products Association is committed to protecting and protecting your privacy. This policy outlines how we will process any personal data we hold about you. You should read it carefully.

By accessing, you consent to us collecting, storing and processing your personal data as outlined in this policy.

1. Information we may collect

Information provided by you
You may provide information to us by filling in forms on our site or by corresponding with us. This includes information you provide when you register to use our site, become a member of the association and when you contact us by email, post or telephone.

Information collected by us
When you visit our site, we may automatically collect the following:

  1. technical information, including the Internet protocol (IP) address that you use to the Internet, your login information, browser type and version, your time zone and operating system
  2. information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site
  3. content you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.

Information we receive from other sources
We may receive further information about you if you use any of the other websites we operate or the other services we provide. In this case, any data collected may be combined with data collected on this site. We may also work with third parties (for example, business partners, sub-contractors and analytics providers) and may receive information about you from them.

2. Cookies

We collect some information on our site through the use of 'cookies'. Cookies are small pieces of data that are downloaded to your computer or mobile device when you visit a website. Your computer or mobile device sends these cookies back to websites when you visit them again, so that they can recognise you and tailor what you see on the screen.

We use cookies for the following purposes:

  • To keep you logged in to the site when you navigate to a different page on the site (these are known as Strictly necessary / Essential cookies)
  • To analyse your use of our site through analytics software, such as Google Analytics (these are known as Performance / Analytic cookies)

We do not use other types of cookies, such as Functionality cookies (i.e. those that allow us to remember the choices you make, such as your location, so that we can provide you with up-to-date local news) and Targeting and Advertising cookies (i.e. those that allow us to deliver adverts relevant to you and your interests).

The cookies that we use do not contain any of your personal information, such as your name, address and email address and we cannot use them to find out who you are.

If you want to restrict or block the cookies that we use, you can do this through your browser settings.

Please be aware that our site includes links to third party websites, and those websites might use different cookies. We recommend that you read the privacy statements on any other websites that you visit.

To find out more about cookies, please visit

3. How we use and process your information

We may process information that you give to us to:

  1. carry out our obligations and to provide you with the information, products and services that you request from us
  2. ensure that content from our site is presented in the most effective manner for you
  3. analyse the use of the site
  4. ensure the security of our site, maintaining back-ups of our databases, communicating with you and record-keeping
  5. inform you about changes to our service
  6. keep you informed about products and/or services that we feel are relevant to you
  7. supply services that we may advertise through our site, and to keep proper records of those transactions
  8. comply with any legal obligation which we are subjected to.

We may process information that we collect about you to:

  1. administer our site and for internal operations, including troubleshooting and analysis
  2. improve our site to ensure that content is presented in the most effective manner for you
  3. keep our site safe and/or secure
  4. allow you to participate in interactive features of our service, when you choose to do so
  5. make suggestions and recommendations to you about services that may interest you
  6. collect broad demographic information on users of our site
  7. in co-operation with your internet provider, identify you if we feel it is necessary to enforce compliance with our terms or use or to protect our service, site, users or others.

You will not supply to us, and we will not accept, any other person's personal data other than your own personal data.

4. How we store your personal data

The data that you provide to us and that we collect from you is hosted and stored on secure servers in Europe.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and in compliance with the Regulations. We will use strict procedures and security features to try to prevent unauthorised access.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

5. Disclosure of your personal data

We may share your information with selected third parties for the purposes set out in this policy. These may include:

  1. analytics and search engine providers that assist us in the improvement of our site
  2. business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you
  3. insurers and/or professional advisers for the purposes of maintaining appropriate insurance levels, managing risks, obtaining legal advice and managing disputes.

We may disclose your information to selected third parties:

  1. in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer
  2. if The UK Structured Products Association is acquired by a third party
  3. if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements
  4. to protect our rights, property, or safety. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

6. Keeping and deleting personal data

We will not retain any personal data for longer than necessary for the purposes of compliance with our legal obligations under the Regulations.

We will retain your personal data for a minimum period of two years, or any other longer period that may be imposed to us by law or by the Regulations. Following this minimum period, all personal data stored by us will be deleted from our files and records.

7. Your right/h2>

Your rights under the Regulations are:

  1. to be informed of how your personal data will be stored, treated, deleted and controlled
  2. to access your personal data (free of charge), so that you are aware of and can verify the lawfulness of the processing. Please note that we reserve the right to charge a reasonable fee for administrative costs and/or refuse to respond to any access request, should such requests be manifestly unfounded or excessive.
  3. to ask us to rectify any data that is incorrect and to request that any incomplete information is completed.
  4. To request that any data is deleted in the following circumstances:
    1. if the personal data is no longer necessary in relation to the purpose for which it was originally processed
    2. if you wish to withdraw consent;
    3. if you object to the processing and there is no overriding legitimate interest for continuing the processing;
    4. if your personal data has been unlawfully processed in breach of the Regulations;
    5. if your personal data has to be deleted in order to comply with a legal obligation; and
    6. if your personal data is processed in relation to the offer of information society services to a child.

8. Links to third-party websites

Our site may contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

9. Data accuracy

While we accept responsibility for maintaining the personal information entrusted to us on our site, we are not responsible for its accuracy over time or at the point of entry. If you identify any inaccuracy in your personal information, as a registered user you can make any necessary changes as required.

10. Change to our privacy policy

Any changes we may make to our privacy policy will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy and to ensure that you are happy with any such changes.

11. Contact

You can contact us by emailing ku/oc/noitaicossapsku//ofni, writing to us at UK Structured Products Association, Argyll House, 1A All Saints Passage, London SW18 1EP or calling us on 07966 796709.

12. Complaints

If you have any complaints or concerns about the contents of this policy or your personal data stored, processed and/or controlled by us, you can address these with the supervisory authority, the International Commissioner's Officer.

May 2018

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Representing the collective interests of leading structured product manufacturers in the UK

The UK Structured Products Association ('UKSPA') is a membership organisation established by the leading manufacturers of structured products in the UK. UKSPA provides a unified voice for its members, working with regulators, financial advisers and other trade bodies. It serves a number of important functions, including engaging with regulators, developing best practice guidelines, educating the investment community and providing a useful source of information for manufacturers, financial advisers and retail investors within the UK.

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